FRAUD INVESTIGATION ANALYSIS

-- ON-SITE AND LABORATORY INTERVENTIONS --

Our engineers regularly intervene in cases of suspected fraud and are experienced in investigation techniques to provide you with the appropriate answers to your questions:

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We operate in France and in Europe

48H lead time upon request & context

Raw Material Control Plan

What are the challenges for your activity?

The rigorous control of raw materials is a strategic issue for industries concerned with the quality of their products, especially when integrating a new supplier.

  • The specifications of raw materials must be systematically validated to ensure compliance with performance and safety requirements, particularly in the context of claims such as "bio-based", "solvent-free", or "compliant with REACH standards".

What is the expertise of OSE SERVICES?

We offer complete analytical control protocols, adapted to your supplier selection criteria, including chemical and physical characterization, as well as compliance with the stated claims. This approach ensures the integrity of your supply chain and secures your product launches.

Management of Technical Disputes Related to Materials and Validation of Material Certificates

How can a dispute arise?

Technical disputes related to materials, whether concerning discrepancies in mechanical or chemical properties, or inconsistencies in material certificates, require in-depth expertise and precise analysis.

OSE Services supports you in resolving the dispute:

We intervene as an independent laboratory to conduct material audits, validate or refute conformity certificates, and provide detailed technical reports to resolve conflicts with suppliers or customers. Our analyses include spectrometric, chromatographic, and other advanced methods, ensuring solid conclusions that comply with international standards.

Suspicion of Forbidden or Regulated Substances

What types of compounds are targeted?

Mastering the chemical risk related to the presence of forbidden or strictly regulated substances, such as bisphenol A (BPA), phthalates, PAHs, or other CMRs (carcinogenic, mutagenic, reprotoxic), is crucial for product compliance.

OSE SERVICES, your preferred partner

Thanks to advanced techniques and the implementation of analysis strategies tailored to your needs, our laboratory identifies and precisely quantifies these compounds, even at trace levels. Our services allow you to ensure the regulatory compliance of your products in the international market, minimizing the risk of recall or non-compliance.

Detection of Non-Compliance in Food Flavorings: A Concrete Case

Problem

A player in the agri-food industry, using flavorings in its products, faced a non-compliance issue reported by customs. The implicated batch, labeled "natural flavor," revealed the presence of compounds characteristic of artificial flavors during testing. After investigation, it appeared that the non-compliance was potentially related to cross-contamination on a production line used for both natural and artificial flavors.

Support and Methodology

Our laboratory assisted the client in managing this non-compliance by conducting a thorough investigation to identify the source of contamination and prevent its recurrence:

  1. Detailed physicochemical analyses of the collected samples:

    • Gas Chromatography-Mass Spectrometry (GC-MS) to characterize the volatile compounds present.

    • Isotopic analysis (IRMS) to distinguish natural and synthetic flavors.

  2. Study of manufacturing processes to identify critical points:

    • Analysis of production flows and batch sequencing.

    • Evaluation of cleaning protocols between production cycles.

  3. Customized recommendations to improve best practices:

    • Optimization of cleaning and purging procedures for the lines.

    • Implementation of reinforced controls to ensure batch integrity.

Results and Impact

The results of our investigations allowed the client to:

  • Justify the accidental nature of the contamination to the relevant authorities.
  • Implement corrective measures to prevent future cross-contamination.
  • Strengthen regulatory compliance and maintain the trust of its partners and consumers.

Thanks to this support, our expertise enabled the company to effectively manage the crisis and consolidate its production processes.

Our references

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